The commitment of Federal Ombudsman Sargodha region to provide justice to the public has significantly increased trust in the Federal Ombudsman institution stated by the Regional In-charge federal Obdusman Sargodha region while taking to media.
He stated that the institution was tirelessly striving to deliver affordable and prompt justice, earning the status of a people’s court where individuals from all walks of life can approach without fear for resolution of their issues.
Mushtaq Awan said that there was a growing number of complaints from citizens against federal departments and other institutions, indicating rising public confidence in the Federal Ombudsman. Most complaints received pertaining to incorrect readings and excessive bills from WAPDA, as well as issues with NADRA, the Benazir Income Support Program, Pakistan Bait-ul-Mal, Postal Life Insurance, CPEC, Pakistan Railways, Sui Gas, the Postal Department, the Controller Military Pensions, Cantonment Boards, the Employees Old-Age Benefits Institution, and the Passport Office.
Retired army personnel also seek assistance from the Federal Ombudsman for their pension issues, he added.The regional In-charge Federal Ombudsman Sargodha office said that under Article-17 of the Federal Ombudsman’s jurisdiction.—APP
